Privacy Policy

Effective Date: June 1, 2026

At Carri Richard and Synchronous Faith Works LLC ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you interact with our website, programs, services, events, coaching, and communications.

Information We Collect

We may collect information that you voluntarily provide to us, including:

   •  Name

   •  Email address

   •  Phone number

   •  Mailing address

   •  Billing information

   •  Appointment or booking information

   •  Survey responses

   •  Coaching application information

   •  Support requests

   •  Information submitted through forms, quizzes, assessments, or questionnaires.

We may also automatically collect certain technical information when you visit our website, including:

   •  IP address

   •  Browser type

   •  Device information

   •  Pages visited

   •  Referral source

   •  Date and time of visits

   •  Website usage and interaction data

How We Use Your Information

We may use your information to:

   •  Deliver coaching, consulting, programs, and services

   •  Process purchases and payments

   •  Provide customer support

   •  Respond to inquiries

   •  Schedule appointments

   •  Send newsletters and marketing communications

   •  Deliver requested resources and lead magnets

   •  Improve our website, products, and services

   •  Analyze website traffic and user behavior

   •  Maintain security and prevent fraud

   •  Comply with legal obligations

Marketing Communications

If you opt in to receive communications from us, we may send emails, newsletters, promotions, event invitations, educational content, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, analyze website performance, and support marketing efforts.

Cookies may be used to:

   •  Remember user preferences

   •  Improve website functionality

   •  Measure website traffic

   •  Track marketing campaign performance

   •  Support remarketing and advertising activities

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

Third-Party Services

We may use trusted third-party service providers to operate our business and deliver services, including but not limited to:

   •  Greenlamp / Go HighLevel

   •  Payment processors (such as Stripe or PayPal)

   •  Email marketing platforms

   •  Scheduling software

   •  Video conferencing platforms

   •  Website hosting providers

   •  Analytics providers (such as Google Analytics)

   •  Social media platforms

These providers may access personal information only as necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

AI and Automated Tools

We may use artificial intelligence (AI) or automated technologies to assist with customer service, content delivery, business operations, marketing, data analysis, and service improvement.

We do not use automated decision-making that produces legal or similarly significant effects on individuals without appropriate human oversight.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Payment Information

Payment information is processed by secure third-party payment processors. We do not store complete credit card information on our servers.

Data Retention

We retain personal information only as long as necessary to:

   •  Provide requested services

   •  Meet legal and regulatory obligations

   •  Resolve disputes

   •  Enforce agreements

   •  Maintain business records

When information is no longer needed, it is securely deleted or anonymized where practical.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

   •  Access to personal information we hold about you

   •  Correction of inaccurate information

   •  Deletion of personal information, subject to legal limitations

   •  Withdrawal of consent

   •  Restriction of processing

   •  Data portability where applicable

   •  Objection to certain processing activities

To exercise any of these rights, please contact us using the information below.

International Visitors

Our website and services may be accessed from countries outside the United States. By providing information to us, you understand that your information may be transferred to, processed, and stored in jurisdictions where privacy laws may differ from those in your location.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Synchronous Faith Works LLC
440 E Church Street
Kilmarnock, Virginia 22482
United States

Email: [email protected]
Website: www.carririchard.com

By using this website and our services, you acknowledge that you have read and understood this Privacy Policy.

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